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Heat Pump Financing Program Participant Feedback

Please complete this short survey to help us better understand your experiences with the Program so we can make improvements over time.

Personal information is collected by The District of Central Saanich (DOCS) under the authority of the Community Charter/Local Government Act and the DOCS bylaws, and is only used for purposes necessary and consistent with operation of DOCS’ services, programs and/or activities. Disclosure of personal information by DOCS is subject to the requirements of the Freedom of Information and Protection of Privacy Act. If you have any questions about collection, use or disclosure of personal information by DOCS, please contact: the DOCS FOI Head, 1903 Mt. Newton Cross Road, Saanichton, BC V8M 2A9 250-652-4444.

1.  

How satisfied are you with the program overall?

2.  

How satisfied are you with the communications and support you received throughout your participation in the Central Saanich Heat Pump Financing Program?

3.  

How satisfied are you with the interactions you had with the contractor and the heat pump installation?

4.  

This program addresses an existing financial barrier in the market that would otherwise have prevented me from upgrading to a heat pump system:

5.  

The participation process was straightforward for homeowners to follow:

6.  

The financing amount (up to $12,000) provided by the District was sufficient support to feel confident in my ability to afford my heat pump upgrade:

7.  

The offer of 0% financing with no additional fees was a deciding factor to undertake my upgrade:

8.  

I would recommend this program to a friend/family member/neighbour in Central Saanich:

9.  

Did you apply to or access any of the rebate programs for the installation of your heat pump? (please check all that apply):

10.  

Did you complete, or are you planning to complete in the near future, any other energy-related upgrades? (please check all that apply):

11.  

The new knowledge I gained about energy upgrade opportunities as a result of the  EnerGuide home evaluation influenced me to pursue energy upgrades that I would not have considered otherwise

12.  

After completing the EnerGuide home evaluation, pursuing energy upgrades became a higher priority than was before the evaluation

13.  

I would have been unlikely to pursue home energy upgrades if access to additional rebates was not available

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